Payment Methods

Effective Date: January 19, 2026

Accepted Currency: U.S. Dollars (USD)

At Favoecom, we strive to make your shopping experience as smooth as the polished finish on our wooden puzzles. We provide a secure, transparent, and streamlined checkout process for all our customers worldwide.

1. Accepted Payment Options

We support a wide range of secure payment methods to ensure convenience and safety:

A. Credit & Debit Cards

We accept all major international cards, including:

• Visa

• Mastercard

• American Express

• Discover

• JCB

• Diners Club

B. Digital Wallets & PayPal

Select PayPal at checkout to pay using your PayPal balance or linked bank account. This is an excellent option for international customers seeking an extra layer of buyer protection.

2. Security & Data Protection

Your security is our highest priority. We implement industry-leading protocols to protect your financial information:

• PCI Compliance: Our store is Level 1 PCI-DSS compliant, meeting the highest industry standards for payment security.

• SSL Encryption: All data transmitted during the checkout process is protected via 256-bit SSL (Secure Socket Layer) technology.

• No Data Storage: Favoecom does not store your full credit card number. Your financial data is processed directly by our secure payment partners (Stripe/PayPal) and is never accessible to our staff.

3. Currency & International Orders (DDP)

• Transaction Currency: All prices are listed and processed in U.S. Dollars (USD).

• Exchange Rates: If you are paying with a non-U.S. card (e.g., EUR, GBP, or CAD), your bank will calculate the exchange rate and any applicable conversion fees at the time of purchase.

• All Taxes Included (Global DDP): For our customers in Canada, UK, Europe, and Australia, we operate on a Delivered Duty Paid (DDP) basis.

• No Surprise Fees: We cover all import duties, VAT, and customs taxes on your behalf. The total you see at checkout is the final amount you pay. You will never be required to pay additional fees to the delivery carrier.

4. Troubleshooting Payment Issues

If your payment is declined, please review the following common solutions:

• Billing Address: Ensure the billing address entered matches the exact address registered with your bank (AVS check).

• Card Details: Double-check the expiration date, CVV code, and card number.

• International Authorization: Some banks may flag international USD transactions. You may need to contact your bank to authorize the payment for “Favoecom“

5. Sales Tax

• United States: Sales tax is calculated automatically at checkout based on the shipping destination and local tax regulations (Maryland and other applicable states).

• International: As part of our DDP commitment, international taxes and duties are already integrated into your final price.

6. Contact Us

If you encounter any issues during the checkout process, our support team is ready to assist you.

• Email: support@favoecom.com

• Address: 2308 Brooke Grove Rd, Bowie, MD 20721, United States

• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET - Eastern Time)